COVID-19 creates challenges in caring for elders even after the initial threat has passed. Here is a recent example of how Symphony's unique care approach helped one family during a complicated situation... Sue Park sums up the situation, "last week a family brought their 75-year old father to Phoenix from California for complications following Covid… they knew that they couldn't care for him so far away, but also were challenged to give him enough care even though he was now close. They came to us for help. And within a short amount of time, he experienced sudden breathing difficulties. The EMTs took the patient to Banner University for evaluation and care and subsequent cardiac intervention. Symphony was there to coordinate his discharge to a skilled nursing facility (SNF) near his daughter’s home rather than the facility an hour away. Symphony is now following up with the SNF team and making arrangements for homecare following his discharge. There are always lots of loose ends to manage and follow-up visits at Banner Health are simply too far away for a patient in his condition." Situations like these are a prime example of how Symphony's experts cut through the cacophony of medical terminology and paperwork to ensure that our clients are in the best hands, at the right place, at the right time.