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COVID-19 Policy

Symphony follows the Covid-19 guidelines established by the Center for Disease Control and Prevention. These guidelines change frequently and we provide the links below for ease of access to those affecting our organization and services.

Syphony's Clients

The majority of Symphony’s clients are older adults, many with chronic conditions. The CDC identifies this group as having special vulnerability to contracting the virus and establishes special guidelines for their safety. In general, the CDC recommends that older adults limit their interactions with other people as much as possible and take preventive actions when you do. These precautions include: 

  • Maintaining six foot distance from others

  • Wearing face masks

  • Washing hands often with soap and hot water

  • Using hand sanitizer if soap and water not available

  • Covering coughs and sneezes

  • Limiting contact with commonly touched surfaces

  • Cleaning and disinfecting commonly touched surfaces

If older adults have any of the symptoms below, CDC recommends they contact a healthcare provider immediately:

  • Fever or chills

  • Cough

  • Shortness of breath or difficulty breathing

  • Fatigue

  • Muscle or body aches

  • Headache

  • New loss of taste or smell

  • Sore throat

  • Congestion or runny nose

  • Nausea or vomiting

  • Diarrhea

If older adults have guests or service providers enter their home, the CDC recommends that they limit the number of people entering the home and ask visitors to wear face masks. For service providers, the CDC recommends the providers be checked regularly for fevers and other symptoms, and to be tested if symptoms continue.

For complete up-to-date details on CDC guidelines for older adults, see: https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/older-adults.html

Symphony's Staff

Symphony follows the Covid-19 guidelines established by the Center for Disease Control and Prevention for in-home social service providers. These guidelines change frequently and we provide the links below for ease of access to those affecting our organization and services. In general, the CDC recommends staff stay home and avoid contact with others if they have any symptoms (see above).

Prior to visiting clients, staff should screen all clients for symptoms or exposure to a person with Covid-19 before each visit. If the client has been exposed, has symptoms or tests positive, staff should try to cancel the in-home visit and move to conduct the visit virtually to assess the situation and advise the client. If the in-home visit is urgent, then staff should use standard precautions (see above) and appropriate personal protective equipment (PPE) for the visit.

If at any point during or after the visit staff develops a fever of 100.4 deg F or higher or any other symptoms, staff should keep your mask on, inform the client, provide information on cleaning and disinfecting and leave the home. Staff should inform the Symphony supervisor to arrange for a medical evaluation and testing. If staff tests positive for Covid-19, Symphony will notify any clients visited from two days before your symptom onset until isolation is discontinued.

For complete up-to-date details on CDC guidelines for in-home social service providers, see: https://www.cdc.gov/coronavirus/2019-ncov/community/in-home-social-services.html